Always right by your side
For us, customer focus is something essential. Our goal is to make booking business travel as pleasant and time-saving as possible for you. We believe in personal contact to find the right solution for every situation.
Local presence at 13 locations
At 13 different locations in the DACH region, our teams ensure that they support you in the best possible way with comprehensive expert knowledge as well as local expertise specific to the region.
Our offices and some of our travel experts from Team North:
Alejandra has years of experience in the travel industry. She started in the tourism sector but has been working in business travel for 15 years now. She’s originally from Argentina but moved to Hamburg 25 years ago.
Trained travel agent Melanie worked in a travel agency for two years before switching to the business travel sector more than 20 years ago. Born and raised in Hamburg, she loves the variety of tasks in her daily business.
Rainer has been working in the business travel industry for over 20 years. A Hamburger by choice, he loves that his job connects him to the entire world.
Regina started her career as a travel agent in Hamburg and is living in the Hanseatic city. Her years of experience and enjoying her job can be seen in extensive consultations.
Our offices and some of our travel experts from Team Central:
Bettina has worked exclusively in business travel since finishing her vocational training and now has over 20 years of experience in this field. She loves the variety in her job and the fact that it connects her with the whole world.
Brigite has 25 years of experience in the business travel industry and loves the varied tasks of her job, esp. customer service. She has a strong connection to her Portuguese roots but has been living in Hesse her entire life.
Anne manages our quality department and takes care of everything behind the scenes. She checks processes, offers trainings, and makes sure that everything works smoothly.
Gloria is a travel enthusiast right from the cradle. She has been working in the industry for over 20 years now, loves being in contact with the customers, and enjoys organizing trips.
Isabella has been in the travel industry for more than 20 years. She enjoys helping customers and likes bringing them home safe in case of problems or strikes.
Martin has been working in the business travel industry for over 15 years now. He's our coordinator for cost assumption processes. In his spare time, he's a tour guide in Berlin and Potsdam.
Our offices and some of our travel experts from Team South:
As a trained travel agent, Ellen has been responsible for business trips for more than 36 years. After several stations in southern Germany and New Zealand, she takes care of our customers from her hometown of Tübingen.
Simon sees traveling as the best way to get to know and understand the world. He’s been working in the business travel industry for over 15 years now and enjoys working closely with customers.
Mark manages Team Neu-Ulm and has been in the business travel industry for 20 years now. Most of that time was spent in Neu-Ulm, but he also worked in Dubai.
Sabrina is a trained travel agent and has put her into the job for many years. She loves the varied job and collaboration with the customers.
Max is a trained travel agent and has been working in the industry for almost 15 years now. A high level of service and personal contact with his customers are very important to him.
Axel has been working in the travel industry for over 30 years now, with 20 of them in business travel. It’s important to him to help customers by giving them well-organized trips so that they can concentrate on their core business.
Our principles for good service
Especially when it comes to complex bookings, in-depth advisory services, or quick help in case of an emergency, a personal conversation is usually the best way to go.
We're committed to our customers and find a solution (together) for every challenge.
We know that there may be changes in plans or special requests. That's why we're flexible in adapting to your needs.
For us, a good cooperation is based on trust. This implies absolute reliability and transparency for us.
Personally there for you
Personal account manager
Your personal account manager will advise and support you individually at any time – for optimization, new products, or even individual trainings. Regular check-in meetings keep you in a close loop so that all your concerns are addressed immediately.
Individual travel expert teams
If required, we can provide you with your own team of travel experts to take care of all your company's bookings. This allows you to further develop your personal relationship with us.
Our travel experts
Our 100+ travel agents at 13 locations in Germany are available to you around the clock with their expertise and are also there for you in emergencies at any time.
Rely on an average of 15 years of professional experience
Every agent has in-depth GDS knowledge
We focus on regular and continuing trainings
Constant monitoring is carried out by our internal quality department
Our service in numbers
More than 90%
of our customers would recommend us especially for our reliability and personal service
of our customers are satisfied with our friendly and fast service, as well as our booking tool.
In less than 1 min.
90% of our calls are answered at all our locations.
What our customers love
"We've been using Comtravo for our business travel bookings for some time now. We save a lot of time and energy with it, esp. with last-minute changes to the bookings. Comtravo's customer service always provides a suitable solution quickly."
Founder - Dr Smile
Book your next business trip now
Is our service a good fit for you? Let's find out in a personal call.
We'll gladly make you an individual offer.
We'll gladly make you an individual offer.
We stand for: no base fees – no strings – full flexibility